Who handles your data

Anny Chen, operating Night Murmur, based in Vancouver, British Columbia, Canada. Under EU and UK law I am the data controller for your personal data.

No team, no assistant, no shared account. Only I can see your data.

Contact: be.with.anny@gmail.com

What will not happen

  • I do not sell your personal data
  • I do not share it with marketing partners, ad platforms, or data brokers
  • I do not use your content to train any AI model
  • I do not add you to a newsletter without your consent

There is one exception where I would disclose without your consent: where the law compels it, or where someone — including you — is in immediate danger of serious harm. This boundary is common to all helping work. I’m writing it down because you have the right to know it in advance.

What the site records automatically

When you submit any form, the site logs your IP address and browser information for 90 days. This is used only to prevent bot spam. It is not used to profile you.

Service providers that technically touch the data

  • Website host — form submissions live in the site database
  • Email provider — sending and correspondence
  • Video call tool (1:1 only) — the live connection itself

These providers may only process data on my instructions and may not use it for their own purposes.

Where the data lives

I’m based in Canada, and service providers may be located in Canada, the United States, or the EU. If you are in the EU or the UK, your data may therefore be transferred outside your region. Such transfers rely on the EU Standard Contractual Clauses, the UK International Data Transfer Addendum, or an adequacy decision.

Your rights

Wherever you live, I extend the same rights to everyone:

  • See it — request a copy of everything I hold about you
  • Correct it — fix anything inaccurate
  • Delete it — request erasure
  • Take it — receive your data in a readable format
  • Object or restrict — ask me to stop or limit certain processing
  • Withdraw consent — at any time, no reason needed
  • No discrimination — exercising any of these never affects the service you receive

Write to be.with.anny@gmail.com and I’ll complete it within 30 days.

Region-specific notes

  • EU (GDPR) — you may lodge a complaint with your national data protection authority.
  • UK (UK GDPR) — you may complain to the Information Commissioner’s Office (ICO).
  • Canada (PIPEDA) — you may complain to the Office of the Privacy Commissioner of Canada.
  • California (CCPA / CPRA) — you have the right to know the categories collected, and to request deletion and correction. I neither sell nor “share” personal information, so no opt-out is required.
  • Other US states (Virginia, Colorado, Connecticut, Utah, Texas and others) — equivalent access, correction, deletion and portability rights apply.
  • Japan (APPI) / Korea (PIPA) / Singapore (PDPA) / Australia (Privacy Act) — equivalent access and correction rights apply; cross-border transfers follow the mechanisms above.
  • Taiwan (PDPA) — you may request access, review, copies, correction, cessation of processing, and deletion.

Minors

All services are for people aged 18 and over. I don’t knowingly collect data from minors; if I find that I have, I delete it.

This is not therapy

I am not a psychologist, counsellor, or medical professional, and nothing here is therapy, counselling, or healthcare. It cannot replace them.

If you are in a mental health crisis, please contact local professional services or emergency services.

Changes to these terms

If anything changes, I’ll update the version date. For substantive changes, I’ll email anyone with sessions in progress.

Anything unclear, write and ask: be.with.anny@gmail.com